Bea Lume is a registered brand operating under ULTIMUS LLC (TIN: 3103415741), a company incorporated in Azerbaijan. Our operations serve customers globally with a primary focus on the United States and European markets.

By accessing or using the Bea Lume website (www.bealume.store) and placing an order, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users and customers of Bea Lume. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.

All products listed on www.bealume.store are available for purchase subject to stock availability. We reserve the right to limit quantities, discontinue products or refuse any order at our sole discretion.

Placing an Order:

• Browse our product catalog and add your desired items to the cart
• Proceed to checkout and provide accurate shipping and payment information
• Review your order summary before confirming the purchase
• You will receive an order confirmation email once your purchase is complete
• A second email with tracking information will be sent once your order is dispatched

By placing an order you confirm that all information provided — including your name, shipping address and payment details — is accurate and complete. Bea Lume accepts no responsibility for orders delayed or lost due to incorrect information provided by the customer.

All prices displayed on our website are in Azerbaijani Manat (AZN) unless otherwise stated. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time of checkout.

Accepted Payment Methods:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Internet banking via Payriff secure payment gateway
• Other payment methods as displayed at checkout

All transactions are processed through secure, encrypted payment gateways. Bea Lume does not store your full card details on our servers. Your payment information is handled exclusively by our certified payment processors.

Customers are responsible for any applicable taxes, customs duties or import fees imposed by their country of residence. These charges are not included in our product prices or shipping fees.

Bea Lume ships to customers worldwide. All orders are processed within 1–3 business days of payment confirmation before being dispatched from our fulfillment centers.

Shipping Tracking: Once your order is dispatched you will receive a tracking number via email. You can use this number to monitor your shipment’s progress through our carrier’s website.

Delays & Lost Parcels: If your order has not arrived within 30 days of the estimated delivery date, please contact us at care@bealume.store and we will investigate the matter promptly. Bea Lume is not responsible for delays caused by customs authorities or events outside our reasonable control.

Undeliverable Packages: If a package is returned to us due to an incorrect address, failed delivery attempts or refusal of delivery, the customer will be responsible for any reshipping costs incurred.

Bea Lume operates through a network of trusted partner fulfillment centers to ensure efficient and reliable delivery to our global customers. Orders are dispatched from the fulfillment center closest to your delivery address to minimize shipping time.

The specific fulfillment center used for your order is determined automatically based on product availability and your delivery location. You may receive your order from any of the above locations. This does not affect your warranty, return rights or any other consumer protections.

We want you to be completely satisfied with your Bea Lume purchase. If you are not happy with your order for any reason, please contact us within 30 days of receiving your item.

Eligible for Return:

• Items that are defective or damaged upon arrival
• Items that do not match the product description on our website
• Items that were delivered incorrectly
• Unused items in their original packaging within 30 days of delivery

Not Eligible for Return:

• Items that have been used, damaged by the customer or are missing original packaging
• Items returned after 30 days of delivery without prior authorization
• Items purchased during final sale promotions unless defective

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days to your original payment method.

All Bea Lume products are quality checked before dispatch. Our products come with a 30-day warranty covering manufacturing defects and faults present at the time of delivery.

This warranty does not cover:

• Damage caused by misuse, accidents or improper handling
• Normal wear and tear
• Damage caused by failure to follow product instructions
• Cosmetic damage that does not affect functionality

To make a warranty claim please contact care@bealume.store with your order number and a description and photos of the defect.

To the fullest extent permitted by applicable law, Bea Lume and ULTIMUS LLC shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our products or services.

Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the total amount paid by you for the specific order giving rise to the claim.

Bea Lume is not responsible for:

• Delays caused by customs authorities, carriers or events beyond our control
• Errors in product descriptions that are typographical in nature
• Temporary unavailability of our website due to technical issues
• Actions of third-party payment processors or fulfillment partners

Bea Lume is committed to protecting your personal data. When you place an order we collect personal information including your name, email address, shipping address and payment details solely for the purpose of processing and fulfilling your order.

We do not sell, rent or share your personal information with third parties for marketing purposes. Your data may be shared with trusted service providers — such as shipping carriers and payment processors — solely to complete your order.

By using our website and placing an order you consent to the collection and use of your personal data as described in our Privacy Policy, available at www.bealume.store/privacy-policy.

You have the right to request access to, correction of or deletion of your personal data at any time by contacting us at care@bealume.store.

All content on the Bea Lume website — including but not limited to text, images, logos, product descriptions, graphics and the overall design — is the property of Bea Lume / ULTIMUS LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or use any content from our website for commercial purposes without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Azerbaijan, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our website and services shall first be attempted to be resolved amicably through direct communication with our customer care team. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of Azerbaijan.

For customers located in the European Union, nothing in these terms affects your statutory rights under applicable EU consumer protection laws.

If you have any questions, concerns or complaints regarding these Terms and Conditions or any aspect of your experience with Bea Lume, please do not hesitate to contact us: